Shipping Policy

About Taxes

Please kindly note that our products’ value is NOT including any taxes, import tax may charged by Customs of your Country according to tax policy in local place, taxes will be at customers’ expense if charged. Normally for small retail order, there won’t be extra taxes cost, so be at ease shopping with us.

Dispatch Time

Normally we will dispatch in 1-2 days except holidays.

Tracking Notifications

After we dispatch, you will receive a tracking number and link from which you will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. If you can’t find delivery information online by tracking number, please feel free to email us at gardeninglucky@gmail.com and we’ll handle this shortly.

Changing address and cancellations

We are able to change the address and accept your cancellations at any time before the order has been dispatched.

Any shipping problems you might encounter

Shipping time exceeded, parcel damages, parcel lost problems, you could contact us immediately, and we will solve it for you as soon as we could.

Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.